Contact Us

Coronavirus (COVID-19)


The safety and welfare of our staff has slowed down our processes and consequently resulted into delays. However we remain fully operational. We have a full time healthcare worker ensuring we are following best practice guidelines to mitigate against Covid-19 whilst monitoring Government guidelines daily.
All staff have a transparent workplace policy. It is voluntary for them to work at a rate that they feel is fair.

St. Michael’s Workshop is fully functional
Even though our workshop team is practising social distancing, rest assured they are doing all they can to ensure that the orders are made and dispatched as quickly as possible. Please keep an eye on your emails for further updates confirming a delivery. As the need to support social distancing increases, we are not open to personal callers.

Problem with items
If you find you have an item with a fault or need advice, please contact our office directly on 01603 746106 or send us a message and we will be able to assist making arrangements to return the product via post or courier.

We are facing challenging times along with chaos, anxiety and uncertainty effecting everyone. Daily life feels like a Science Fiction movie, but in reality there are many things we are doing to mitigate the effects of COVID 19.

In a word we are being Responsive in a Crazy world.


Staff are our priority.

We have adjusted our processes and working patterns to minimise the spread of COVID 19 and balancing the service levels offered to customers. We are prioritising safe working and support and reviewing this several times a day.

Bowthorpe Community Trust has a Wellness programme that is unique, but so essential in such times to keep moral high. Advice is available to all staff from healthy living, exercise to providing a full range of psychological services to assist through this uncertainty and its effects on family and friends.


We will do all we can to keep our service standards as high as possible to our loyal customers.

We appreciate your custom, loyalty, support and patience.
A massive thank you,

St. Michael’s Workshop Team.



Bowthorpe Community Trust
St. Michael’s Workshop
Rubytail Way
Bowthorpe Hall Road
Tel: 01603 746106
Hours of Operation
Monday - Thursday
9 a.m. - 4 p.m.